Our Clients
Agency and in-house experience have been blended together to create the best of communication, customer service and digital strategy resulting in lasting partnerships with our clients. Working as an extension of your team, managing your marketing elements, brainstorming new ideas and collaborating on projects, we are your partners in communication. Our clients, past and present:
“The Roughley Speaking Communications team is skilled and professional in project management, content development, social media (paid and organic), along with providing creative, fresh marketing ideas. The firm saved us money by recommending ways to increase efficiency in our marketing pipeline and found new ways to drive business to the hotel, spa, and meeting/event spaces.”
-Trina White, General Manager, The Parkside Hotel & Spa
“Lisa Roughley supports us in our success. We can count on her team to ensure quick customer service resolutions. They provide us with insight. Guiding our social media conversation efforts. Proactively updating and educating us on the latest trends. Maintaining our brand standards in content, engagement and response management. It is a pleasure to work with this team.”
-Wendy Lamont, Executive Vice President, Atlific Hotels
“We have been working with Roughley Speaking for almost four years. We are very happy with the services they have provided us and found them to be a fantastic team to work with. Having them develop engaging content, manage and respond to comments and DMs is not only a huge time saver for us but has also always been done in such a professional manor. They have come up with suggestions for increasing traffic and better engaging with our customers and brought our social media to a whole new level. I would not hesitate to recommend them to others.”
-Kelly Oare, Former Director of Sales and Marketing, Victoria Marriott Inner Harbour
"Lisa is creative and strategic in her thinking and is relentless in her follow through. Lisa has earned the respect of her colleagues, clients and the media throughout her career thanks to her work ethic, her amazing skill set, her kindness and enormous generosity."
-Michele Madole, Vice President, Marketing & PR at Las Vegas Philharmonic
"I am happy to recommend the excellent services of the Roughley Speaking team who has worked with Mandarin Oriental, Paris for four months and has provided a fantastic support for social media and my Hotelier of the World 2018 campaign."
-Philippe Leboeuf, Former Area Vice President, Operations and General Manager, Mandarin Oriental Paris
“Our partnership with Roughley Speaking began in Fall 2020 and they have provided us with guidance and structure as we develop our social media strategy. The team is always available to answer questions and give recommendations quickly. The customer management service has been beneficial in removing the scope of work from someone internally which is beneficial during recent times with reduced resources while providing our customers with consistent communication and engagement. Their proactive approach and advanced planning process has helped to improve our impressions and brand presence while also embedding social media as a communication tool within departments across the organization.”
-Erica Gale, Group ESG Director, Snowfox Group (Bento Sushi)
"Lisa Roughley is a joy to work with! My team and I have had the pleasure of working with Lisa and her team at Roughley Speaking for several years on public relations and social media strategy and execution. I’m impressed with their creativity, ability to tell the story, drive engagement and generate results. She tackles each project with genuine enthusiasm and has been a wonderful business partner."
-Melinda Pachtner, Director of Marketing & eCommerce at Marriott International
“I have partnered with Roughley Speaking for the last 5 years creating video and photography assets and the experience has been nothing less than fantastic. They were incredibly easy to work with, responsive, and friendly. Their efficient communication and organization make the entire process smooth. They provide clear scheduling, shot lists and deadlines, ensuring everything always runs seamlessly. Roughley speaking has always allowed me to speak my vision and the collaborative environment allowed for creative input, resulting in outstanding video and photography content. I highly recommend Roughley Speaking for their professionalism and dedication to excellence. It is a pleasure partnering with them, and I look forward to continuing.”
-Tyler Cave, Media Production, Cave Productions
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